Policies

Returns

Fabrizio Wood Products has the right to refuse any returned items. Accepted returns may be subject to a restocking fee at the Manager’s discretion. Delivered items may only be returned due to damage if the damage is noted promptly at the time of delivery.

Payment

Payment is accepted via Cash or Card (all major CC brands accepted). Fabrizio Wood Products has a strict no check policy for customer pickups. Checks will ONLY be accepted on orders to be picked up or delivered after the check has cleared.

Special Orders

“Special Orders” are defined as any item that is not regularly kept in stock. Special orders must be paid up front at the time of the order. Special order purchases are “final sales,” no returns or cancellations.